Shipping policy
If the items you order are in stock (UNLESS it states it is a pre order and a date is given of appx arrival), it will be processed and shipped out within the next 24-72business hours (weekends are not included) You will be notified by email if an item is delayed in shipment or temporarily out of stock. Orders will be shipped via USPS Ground Mail and will take 5-8 business days (excluding holidays) to arrive unless you select otherwise.
***Cancellation***
Due to fast processing times orders can not be cancelled nor adjusted after they are placed.
Rubylu Boutique Priority Mail Shipping
Priority Mail shipping is preferred and faster at a low cost.
Priority Mail takes 1-3 days depending on your shipping location.
Tracking number is included and emailed to the customer once order is labeled and has been shipped.
Rubylu Boutique Express Mail
Express Mail orders are placed Monday through Friday, before 3:00PM PST, except on holidays.
Rubylu Boutique Package Delivery Estimate
When considering shipping and delivery date the following should be considered:
Credit card authorization and address verification must be received prior to order processing. Processing may take up to 48 hours.
Please take weekends & holidays into consideration.
TRACKING YOUR RUBYLU BOUTIQUE ORDER:
As soon as your order has been processed and shipped, you will receive an email with the tracking number for your package. If you do not receive the shipping confirmation email within 3 to 5 business days from your order date, please email us at info@rubyluboutique.com
****Please track your packages. Rubylu Boutique is not responsible for lost or stolen shipments. Packages may be left at your front door by the postal courier if no one is home to receive it. We have no control over what happens to your package once the postal courier delivers it. We do not replace or refund orders that are scanned "delivered" by USPS. ****
If there is a problem with your package delivery or tracking number, please call USPS directly
USPS: 1-800-ASK-USPS